Refund policy
Refund policy
Replacement Policy
We strive to deliver high-quality products to our customers. If your TRP watch is found to have a manufacturing defect or any functional fault upon delivery, we offer a replacement for the same item.
To request a replacement:
- Notify us within 1-2 days of receiving the product.
- Provide proof of purchase and evidence of the defect (photos or videos).
- Products will be replaced within 10-12 days.
Our team will review your request and guide you through the replacement process if your claim is approved.
Return Policy
- Returns are accepted only for items with manufacturing defects or damage caused during shipping.
- Items must be unused, in their original condition, and include all packaging and accessories.
- Requests for returns must be initiated within 1-2 days of receiving the product.
Refund Policy
Please note that we do not offer refunds for any purchases.
Replaced product will be delivered within 10-12 working days